The Process

Step 1: Initial Contact and Inquiry

(a). Client Inquiry: The onboarding process begins when a potential client contacts our firm. This occurs through various channels, such as our website contact form, phone calls, or emails.

(b). Client Introduction: Our client services team promptly responds to the inquiry, introduces the firm's services, and schedules an initial consultation.

Step 2: Initial Consultation

(a). Discovery Meeting: During the initial consultation, an architect or project manager meets with the client to understand their needs, objectives, and project requirements.

(b). Exploration of Ideas: We encourage open discussion to explore the client's vision and provide initial insights and suggestions.

(c). Review of Portfolio: Clients are presented with our portfolio of previous projects, showcasing our capabilities and design styles.

Step 3: Proposal and Agreement

(a). Scope of Work: Based on the initial consultation, we develop a detailed scope of work that outlines project goals, deliverables, timelines, and budget estimates.

(b). Client Proposal: The client is presented with a comprehensive proposal, including project fees and terms of engagement.

(c). Contract Signing: Once both parties agree on the proposal, a formal contract is signed, and any necessary initial payments are made.

Step 4: Project Kick-off

(a). Project Team Assignment: A dedicated project team is assembled, including architects, designers, and project managers, based on the project's complexity and requirements.

(b). Site Visit: If applicable, a site visit is conducted to assess the existing conditions and gather essential data.

Step 5: Concept Development

(a). Conceptual Design: The design team begins work on initial concepts and design sketches, which are presented to the client for feedback.

(b). Design Revisions: Client feedback is incorporated into the design, and revisions are made until the client approves the concept.

Step 6: Design Development and Approvals

(a). Detailed Design: The approved concept is developed into detailed architectural plans, including floor plans, elevations, and construction drawings.

(b). Regulatory Approvals: The architectural firm assists the client in obtaining necessary permits and approvals from relevant authorities.

Step 7: Construction Phase

(a). Contractor Selection: If required, assistance is provided in selecting contractors, builders, and other construction professionals.

(b). Construction Administration: The firm oversees the construction process to ensure it aligns with the design and quality standards.

Step 8: Project Completion and Handover

(a). Final Inspection: The architectural firm conducts a final inspection to ensure that the project meets design specifications and quality standards.

(b). Client Walkthrough: The client is invited for a final walkthrough of the completed project to address any questions or concerns.

Step 9: Post-Project Services

(a). Maintenance and Support: The architectural firm offers post-project support, including maintenance recommendations and addressing any issues that may arise.

Step 10: Client Feedback and Evaluation

(a). Client Satisfaction: After project completion, the firm seeks feedback from the client to assess satisfaction and gather insights for continuous improvement.

(b). Client Relationship: The firm aims to maintain a positive ongoing relationship with the client for potential future projects.